In the past month or so I have signed up for about 3 affiliate networks so far. Here is my experience with each:
This is probably the best Affiliate Network I have delt with so far. My affiliate manager’s name is Adam Dufresne, and I have to say that this guy really does his job. I know they are mass mailed for the most part, but he gives information on specific campaigns almost every other day. I should also add that when I initially talked to him on the phone, he was the most enthusiastic affiliate manager I have spoken with.
I can’t say that I have had a great experience with this network so far. Everything started out nice when I was approved almost immediately and received a call within hours of signing up. However, since I am new to affiliate marketing, I was hoping for a little bit of help. I know that affiliate managers are busy people, but if I have a question that is plaguing me, and only they can answer it, I don’t like to be answered with generic e-mail. When I ask for some information, I want you to at least write me something personal back. Don’t cut and paste something you e-mail to everyone. I’m not stupid, so I don’t appreciate the non-effort. (hah, sorry for the rant)
All I’m trying to say here is this… I have worked in customer service before and can smell effort very easily.
I just signed up with this network yesterday… wait a minute, I actually signed up about two weeks ago, but for some reason had to call to get approved. Like I said, I filled out the application two weeks ago, was not approved right away, but received an e-mail requesting more information. So I e-mailed them back with the required info, and then waited, and waited, and waited some more. I shot about two more e-mails at them before actually calling yesterday. The lady on the line was very friendly and fixed whatever had caused a problem with my application. After speaking with her I was able to log in within minutes.
Azoogle -
So far, it has also been about two weeks since I have heard from this network. I sent my app, received an e-mail for some extra info on domain ownership info, and then never heard anything back from this network. I have sent them close to 4-5 e-mails so far requesting at least a reply, but none yet. I even called them and left a message with my name, age, weight, height, serial number, etc… (no operator), but even that doesn’t prompt a return call. I would probably have given up by now, but I really want to work with this network, so I figure I will keep trying and calling. My only two guess as to why Azoogle hasn’t accepted me are these:
- They declined me and thought it would be hilarious to not send me a decline e-mail. Instead they are running an experiment to see how many attempts I will make.
- They just plain don’t care to add me on as an affiliate.
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